At CenoDigital, we strive to provide the highest quality digital services to our valued customers. We understand that sometimes circumstances may arise where a refund or return is necessary. Please review our policy below to understand how refunds and returns are handled:
- Refund Eligibility:
- Refunds may be requested within 7 days of the purchase date.
- To be eligible for a refund, the digital service must be found to be defective, incomplete, or not as described.
- Refunds will not be issued for services that have already been substantially rendered, unless otherwise determined by CenoDigital.
- Return Process:
- To initiate a refund request, customers must contact our customer support team at [email protected] and provide the following information:
- Order number
- Detailed explanation of the issue
- Any relevant documentation or evidence supporting the refund request
- Our support team will review the request and may request further information if necessary.
- To initiate a refund request, customers must contact our customer support team at [email protected] and provide the following information:
CenoDigital reserves the right to update or modify this refund and returns policy at any time without prior notice. Please review this policy periodically for any changes.